Privacy Policy

Last updated: October 16, 2025

Your privacy matters. This policy explains how What We Hold collects, uses, and protects personal information obtained through this website.

1. Information We Collect

We collect the following information when you interact with our site:

·       Contact form submissions: name, email, phone number, and any message you include.

·       Newsletter sign-ups: name and email address.

·       Cookies and analytics: non-identifiable information about site visits and traffic.

2. How We Use This Information

Your information is used only to:

·       Respond to inquiries and schedule consultations.

·       Send newsletters or updates (if you’ve opted in).

·       Improve website functionality and understand usage trends.

We never sell or share your personal data for marketing.

3. Confidentiality & Client Information

Information you share through contact forms or email is treated with care and confidentiality in accordance with New Jersey law and professional ethics.
However, electronic communication (email, text, or website forms) may not be fully secure. Please limit personal or sensitive details when reaching out initially.

4. HIPAA & Telehealth Notice

If you become a client of What We Hold, your protected health information (PHI) will be governed by a separate HIPAA Notice of Privacy Practices provided at intake.
This website is not intended to transmit or store PHI. Any information you share through online forms is used only for scheduling or inquiry purposes and is protected through secure, HIPAA-compliant email or practice management systems to the extent possible.
Telehealth sessions are conducted via encrypted, HIPAA-compliant video platforms.

5. Cookies & Analytics

This site may use cookies or third-party analytics (like Google Analytics) to collect anonymous usage data.
You can disable cookies through your browser settings if preferred.

6. Data Retention

We retain contact form submissions only as long as necessary to respond to your inquiry or maintain service records, then delete them securely.

7. Third-Party Services

Website hosting and communication platforms (e.g., Squarespace, email providers, practice management systems) may process data on our behalf.
These vendors are expected to follow secure data handling practices.

8. Your Rights

You can request correction or deletion of your personal data or unsubscribe from newsletters at any time.

9. Policy Updates

This policy may be revised periodically. Updates will be reflected here with a new date above.

10. Contact

What We Hold
Attn: Tara Pellegrino, LCSW
51 Upper Montclair Plaza, Montclair, New Jersey
(973)-283-5986